???Ship from X-go US warehouse, Within 2-5 working days delivery. 2 Month Return Support, Contact seller to return and refund. Tips:?Please test the battery Range After full charge, Only 40-50% power when you receive the battery, in order Safety on Transport. ? Need to open power switch when Charger. otherwise can't full charge. ?This battery mounting Plate On the battery bottom ❗❗Follow batteries Size: 342*78*132mm/13.5*3.07*5.19inch ?48V 13AH(100W-1000W)2-5 Days Delivery Nominal Voltage: 48V Rated Capacity: 13Ah Battery Cell: 2500mAH Cell Max Constant Discharge Current: 30A (BMS) Charger: DC 54.6V 2A ?Attention: 1. Please confirm the address, we only send to land, the island does not ship. 2. Please charge up the battery full when you receive it. 3. Before buying, pay attention to the size of the battery. 4. Pls contact us first if you need a return/ change, then return the package to the adress we inform you. 5. If you have any question please contact us. We are very pleased to serve you! ?Packing List: 1. Battery x 1 2. Charger 2A of UK standard x 1 3. Discharge connector (anderson/ XT60)x 1 4. Keys x 2 5. Battery Manual x 1 ?Thanks for your reading, I hope that you will be satisfied with our products!